New Chitose Airport (CTS)
The gateway to Hokkaido. The domestic and international terminals are connected and feature hot springs and a movie theater.
Find what you need
Places
- Shops & convenience storesTAX FREE Itoen (International 3F)
International Terminal Building 3F (in the gate area, after passport control)
- Area
- INTL · After passport control (international)
- Hours
- Opens according to flight operations
- Price
- Varies by store
Reliability: Medium · Last checked: 2026-10-09
- Shops & convenience storesTHE GUNDAM BASE ANNEX in NEW CHITOSE AIRPORT (Domestic 4F)
Domestic Terminal Building 4F (before security)
- Area
- DOM · Before security (public area)
- Hours
- 9:00–19:00
- Price
- Varies by store (Goods)
Reliability: Medium · Last checked: 2026-10-09
- Shops & convenience storesTRICOT by yamasan fujiya (Domestic 2F)
Domestic Terminal Building 2F (before security)
- Area
- DOM · Before security (public area)
- Hours
- 8:00–20:00
- Price
- Varies by store (Souvenirs)
Reliability: Medium · Last checked: 2026-10-09
- ServicesWiFiBOX Wi-Fi Rental (Domestic Terminal, before security)
Domestic Terminal (before security)
- Area
- DOM · Before security (public area)
- Hours
- Follows the terminal's opening and closing hours (Domestic Terminal 5:00–23:30)
- Price
- Not stated on the official website
Reliability: Medium · Last checked: 2026-10-10
- ServicesXCOM GLOBAL (Imoto WiFi) Wi-Fi Rental (Domestic Terminal, before security)
Domestic Terminal (before security)
- Area
- DOM · Before security (public area)
- Hours
- 9:00–13:00, 14:00–18:00
- Price
- Not stated on the official website
Reliability: Medium · Last checked: 2026-10-10
- ServicesXCOM GLOBAL (Imoto WiFi) Wi-Fi Rental (International Terminal, before security)
International Terminal (before security)
- Area
- INTL · Before security (public area)
- Hours
- 9:00–19:00
- Price
- Not stated on the official website
Reliability: Medium · Last checked: 2026-10-10
- ServicesGLOBAL WiFi Wi-Fi Rental (International Terminal, before security)
International Terminal (before security)
- Area
- INTL · Before security (public area)
- Hours
- Staffed counter 9:00–19:00 / locker pickup 7:00–18:30 / rental station during terminal hours
- Price
- Not stated on the official website
Reliability: Medium · Last checked: 2026-10-10
- ServicesMobile Center (Telecom Square) Wi-Fi Rental (International Terminal, before security)
International Terminal (before security)
- Area
- INTL · Before security (public area)
- Hours
- 9:00–17:00
- Price
- Not stated on the official website
Reliability: Medium · Last checked: 2026-10-10
- Shops & convenience storesWine & Cheese Hokkaido Konosha (Domestic 2F)
Domestic Terminal Building 2F (before security)
- Area
- DOM · Before security (public area)
- Hours
- 8:00–20:00
- Price
- Varies by store (Seafood & farm products)
Reliability: Medium · Last checked: 2026-10-09
- Services&WORKSTYLING / SHARE LOUNGE / RISE GATE (Domestic Terminal, before security)
Domestic Terminal (before security)
- Area
- DOM · Before security (public area)
- Hours
- 8:00–21:00
- Price
- Not stated on the official website
Reliability: Medium · Last checked: 2026-10-10
Terminals
Guides
- New Chitose Airport Accessibility Guide (Wheelchair Rental, Elevators, Multi-Function Toilets)
Wheelchair rental at New Chitose Airport and the security checkpoint restriction, elevators and moving walkways, multi-function toilets, accessible drop-off areas, and calm-down rooms.
- New Chitose Airport Currency Exchange and ATM Guide (Travelex, Automatic Exchange Machines, ATMs for Overseas Cards)
Locations and hours of currency exchange at New Chitose Airport (Travelex and automatic exchange machines), the banks and hours of the ATMs, and which ATMs accept overseas-issued cards.
- New Chitose Airport Power, Wi-Fi, and Charging Spot Guide
How to connect to the free Wi-Fi at New Chitose Airport, which floors have free charging spaces, and the locations and hours of CHARGESPOT mobile battery rental.