New Chitose Airport Power, Wi-Fi, and Charging Spot Guide
Reliability: Medium · Last checked: 2026-10-04
How to connect to the free Wi-Fi at New Chitose Airport, which floors have free charging spaces, and the locations and hours of CHARGESPOT mobile battery rental.
Conclusion
At New Chitose Airport, free Wi-Fi "NewChitose_Airport_Free_Wi-Fi" is available in the domestic terminal, the international terminal, and the connecting facility, and free charging spaces are available on almost all floors. If there are no outlets, CHARGESPOT mobile battery rental is available on 1F–4F of both the domestic and international terminals (paid).
Free Wi-Fi
- Network name (SSID): "NewChitose_Airport_Free_Wi-Fi".
- Where it works: Domestic terminal building, international terminal building, the connecting facility.
- How to connect: Turn on Wi-Fi on your device and select the network; an authentication screen appears automatically. The official PDF has steps for each type of device. Your device must be set to obtain the IP address and DNS address automatically.
- The connection is not encrypted. For communications that need security, the airport advises using a VPN or a paid service.
- Inquiries: NTT BP Information Desk (0120-261-065; 10:00–17:00, except weekends, public holidays, and the year-end/New Year period).
Free Charging Spaces
You can freely charge laptops and mobile phones at no cost.
- Domestic: B1F to 4F.
- International: 1F to 4F.
- Connecting facility: 1F to 3F.
- Spaces after security are in the domestic 2F departure gate area and the international 3F after passport control.
Mobile Battery CHARGESPOT (for a fee)
- Domestic: 1F arrival lobby (2 places), 2F Center Plaza, 4F Oasis Park. 5:00–23:30.
- International: 1F drop-off lobby (2 places), 2F arrival lobby. 5:00–21:00.
- Download the dedicated app and register, then scan the QR code on the unit to rent one. Check the CHARGESPOT official website for fees.
Lounges
ANA LOUNGE / ANA SUITE LOUNGE (2F departure gate area of the domestic terminal) and Royal Lounge (inside the 4F departure gate area of the international terminal) have power outlets. Only people who meet the airline's eligibility conditions can use them.
Which to Choose
- Need to charge right away → Domestic terminal 1F arrival lobby or charging spaces in the departure gate area.
- Don't want to look for a seat, or want to charge on the move → CHARGESPOT.
- Only need internet → Free Wi-Fi, but it is not encrypted.
- Want to relax → The lounges above, if you are eligible.
Notes
- CHARGESPOT hours are 5:00–23:30 for domestic and 5:00–21:00 for international. The international terminal closes at 21:00.
- Check the official floor guide for the exact locations and number of charging spaces.
- The content is based on the official New Chitose Airport page (rechecked on October 4, 2026). It may change.
Source
Type: Official website
https://www.hokkaido-airports.com/ja/new-chitose/service/internet-fax-copy/battery-charge/
Translated from our Japanese page and checked against it. Official sources are often in Japanese only.