New Chitose Airport (CTS)
The gateway to Hokkaido. The domestic and international terminals are connected and feature hot springs and a movie theater.
Find what you need
Places
- Transport to the cityTransfer between Domestic Terminal and International Terminal (Connecting Facility 2F Walkway and Moving Walkway)
Connecting Facility 2F, linking the Domestic Terminal Building 2F departures lobby (south side of Center Plaza, "Connecting Facility / To International") and the International Terminal Building 2F arrivals lobby ("Connecting Facility / To Domestic") (before security)
- Area
- All terminals · Before security (public area)
- Hours
- Follows the opening hours of the Connecting Facility (opens at 5:00, closes at 23:30. International Terminal closes at 21:00).
- Price
- Free
Reliability: Medium · Last checked: 2026-10-03
- Coin lockersCoin Lockers (International 2F & 3F)
International Terminal Building 2F Arrival Lobby (2 locations) & 3F Departure Lobby (2 locations) (before security)
- Area
- INTL · Before security (public area)
- Hours
- Follows terminal opening hours (International flights open at 5:00 and close at 21:00. No individual locker hours specified.)
- Price
- ¥300, ¥400, ¥500, ¥800, ¥900 every 12 hours (depending on size, tax included). Usage period is 3 days.
Reliability: Medium · Last checked: 2026-09-22
- Shops & convenience storesGyoren (International 3F)
International Terminal Building 3F (before passport control)
- Area
- INTL · Before security (public area)
- Hours
- Opens according to flight operations
- Price
- Varies by store (Seafood & farm products)
Reliability: Medium · Last checked: 2026-10-09
- Shops & convenience storesSora Kuhan (International 4F)
International Terminal Building 4F (in the gate area, after passport control)
- Area
- INTL · After passport control (international)
- Hours
- Opens according to flight operations
- Price
- Varies by store (Souvenirs)
Reliability: Medium · Last checked: 2026-10-09
- LoungesCafe Sky Library (International Terminal 4F, card lounge and cafe accepting Priority Pass)
International Terminal Building 4F, inside Portom International Hokkaido (between the international security checkpoint and Departure Counter C, before security)
- Area
- INTL · Before security (public area)
- Hours
- 11:00–21:00 (last order for food 20:00, drinks 20:30, last entry for lounge use 18:00)
- Price
- General guests use it as a cafe (prices vary by menu). Dragon Pass and Priority Pass members can use it as a lounge (conditions depend on each membership provider).
Reliability: Medium · Last checked: 2026-09-22
- LoungesRoyal Lounge (International, 4F Departure Gate Area, Airline-Specific Lounge)
International Terminal Building, 4F Departure Gate Area (after passport control; take the escalator up from the 3F departure gate area)
- Area
- INTL · After passport control (international)
- Hours
- 7:30–21:00 (open year-round; hours may change according to international flight operations)
- Price
- Access is only for those who meet the specified conditions of the airline and present a lounge access voucher issued by the airline (conditions vary by airline).
Reliability: Medium · Last checked: 2026-09-22
- Shops & convenience storesInternational POPUP “Phenix” (International 3F)
International Terminal Building 3F (in the gate area, after passport control)
- Area
- INTL · After passport control (international)
- Hours
- 10:00–19:00
- Price
- Varies by store (Goods)
Reliability: Medium · Last checked: 2026-10-09
- Shops & convenience storesSnow Shop International store (International 3F)
International Terminal Building 3F (before passport control)
- Area
- INTL · Before security (public area)
- Hours
- Opens according to flight operations
- Price
- Varies by store (Souvenirs)
Reliability: Medium · Last checked: 2026-10-09
- Shops & convenience storesSouvenir & Specialty Shops (Domestic, before security)
Domestic Terminal Building (before security; 2F, 3F, 4F)
- Area
- DOM · Before security (public area)
- Hours
- Varies by store (mostly 8:00–20:00)
- Price
- Varies by store
Reliability: Medium · Last checked: 2026-10-08
- Shops & convenience storesSouvenir & Specialty Shops (International, before passport control)
International Terminal Building (before passport control; 3F, 4F)
- Area
- INTL · Before security (public area)
- Hours
- Varies by store (most open according to flight operations)
- Price
- Varies by store
Reliability: Medium · Last checked: 2026-10-08
Terminals
Guides
- New Chitose Airport Accessibility Guide (Wheelchair Rental, Elevators, Multi-Function Toilets)
Wheelchair rental at New Chitose Airport and the security checkpoint restriction, elevators and moving walkways, multi-function toilets, accessible drop-off areas, and calm-down rooms.
- New Chitose Airport Currency Exchange and ATM Guide (Travelex, Automatic Exchange Machines, ATMs for Overseas Cards)
Locations and hours of currency exchange at New Chitose Airport (Travelex and automatic exchange machines), the banks and hours of the ATMs, and which ATMs accept overseas-issued cards.
- New Chitose Airport Power, Wi-Fi, and Charging Spot Guide
How to connect to the free Wi-Fi at New Chitose Airport, which floors have free charging spaces, and the locations and hours of CHARGESPOT mobile battery rental.