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New Chitose Airport Family Guide (Strollers, Nursing Rooms, Multi-Function Toilets, Play Areas)

Reliability: Medium · Last checked: 2026-10-04

Free stroller rental at New Chitose Airport and the security checkpoint restriction, nursing rooms, floors with multi-function toilets and multipurpose seats, and the Steiff Discovery Walk in the connecting facility.

Conclusion

At New Chitose Airport, strollers can be borrowed for free at both the domestic and international terminals, and nursing rooms are free for anyone to use. Multi-function toilets and multipurpose seats are on almost every floor. On 2F of the connecting facility is the Steiff Discovery Walk, which has a kids' corner.

Stroller Rental (Free)

  • Strollers can be borrowed for free at the information desks in the domestic terminal building (2F) and the international terminal building (2F, 3F).
  • The number of strollers is limited.
  • Strollers borrowed at an information desk cannot be taken through the security checkpoint. When you fly, ask at your airline's check-in counter.

Nursing Rooms (Free)

Anyone can use the nursing rooms freely, at no charge. They are on 2F and 3F of the domestic terminal, 2F, 3F, and 4F of the international terminal, and 2F of the connecting facility, 15 locations in total (see the nursing room guide for details).

Multi-Function Toilets & Multipurpose Seats

  • Multi-function toilets: Domestic terminal 1F–4F, international terminal 1F–4F, and connecting facility 2F–3F. Many kinds of users can use them, including wheelchair users and people with ostomies.
  • Multipurpose seats: Universal seats are on the same floors.

Play Areas

  • Steiff Discovery Walk (Connecting Facility 2F, before security): A facility where you can view stuffed animals by the German company Steiff, with a photo corner and a kids' corner. Open 10:00–18:00. Reachable from both the domestic and international terminals via the 2F walkway. The fee is not stated on the official page.

Which to Choose

  • Heading off right after arrival → Borrow a stroller from an information desk. It cannot be taken through the security checkpoint.
  • Transfers or waiting time → The Steiff Discovery Walk on 2F of the connecting facility (10:00–18:00).
  • Nursing or diaper changes → Nursing rooms, multi-function toilets, or multipurpose seats, which are on almost every floor.

Notes

  • The domestic terminal closes at 23:30 and the international terminal at 21:00. The connecting facility is open 5:00–23:30.
  • Stroller rental hours are not stated on the official page. Depending on your arrival time, you may not be able to borrow one.
  • This information is based on the official New Chitose Airport page (rechecked on October 4, 2026) and on facility information checked in September 2026. It may change.

Source

Type: Official website

https://www.hokkaido-airports.com/ja/new-chitose/service/person-with-child/

Translated from our Japanese page and checked against it. Official sources are often in Japanese only.