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Information Counters (Domestic Terminal, before security)

ServicesOpening hours are not published officiallyReliability: Medium · Last checked: 2026-10-10

Information Counters in the Domestic Terminal (before security). Locations: 1F Arrivals Lobby, in front of Arrival Gate 2, 1F Arrivals Lobby, in front of Arrival Gate 4, 1F Arrivals Lobby, in front of Arrival Gate 5, 2F Departure Lobby (North), 2F Departure Lobby (South), 2F Center Plaza (Departure Lobby), 3F Gourmet World (7 in total). All counters provide facility guidance, flight arrival and departure information and transport information, and lend wheelchairs. Sightseeing information for Hokkaido is available at all counters; hotel reservations in Hokkaido and sightseeing taxi bookings are handled in front of Arrival Gates 2 and 5 on 1F. Free stroller rental is available at the Center Plaza on 2F. Over-the-counter sales of overseas travel insurance and domestic travel insurance are temporarily suspended.

Details

Airport
New Chitose Airport
Terminal
DOM
Area
Before security (public area)
Location
Domestic Terminal (before security)
Hours
Open in line with domestic and international flights (changes with flight schedule changes and delays)
Price
Not stated on the official website

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Source

Type: Official website

https://www.hokkaido-airports.com/ja/new-chitose/service/information/info-center/

Translated from our Japanese page and checked against it. Official sources are often in Japanese only.